Shipping & Returns
Shipping Policy
All orders are shipped through Australia Post. We are pleased to offer free shipping to all orders over $200.
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Standard Delivery
All orders under $200 will incur a flat rate postage fee of $12.00. Estimated Delivery within Australia is 3-8 business days.
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Express Delivery
We offer express delivery charged at a flat rate of $17.00. Estimated delivery within Australia is 2-5 days.
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We ship from the Coffs Coast, NSW.
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Return & Refund Policy
Clothing
If you are not completely satisfied with your order, we do offer returns on all fully priced clothing items. Please email info@yingarna.com.au if you would like to return your purchase. Please note sale items are non-refundable.
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- items must be returned within 14 days of your purchase
- items must be returned in their original condition, unworn, unwashed, and all tags attached
- you can choose to return for a store credit, and receive free return post (your shipping label will be email to you) or if your prefer a full refund, all shipping costs will be the responsibility of the customer.
Earrings
Unfortunately we do not offer returns or refund for earrings for change of mind. If your items are damaged in transit, or any piece/part of them fails (glue, joins etc) please contact us at info@yingarna.com.au to discuss.